Reselling Policy
Effective Date: 19 Dec 2025
ElfHosted services are intended for personal, consumer use. You may share access with members of your immediate household or close family ("sharing") provided no money changes hands beyond splitting the original bill and everyone uses the service under your supervision. Any form of reselling, sublicensing, seat-leasing, or advertising ElfHosted access to the public (including "Plex shares," Discord/Telegram group buys, Patreon tiers, donations for access, or bundling ElfHosted seats inside another product) is strictly prohibited and will result in immediate suspension or termination without refund.
Is "splitting the bill" reselling?
Think of reselling vs sharing like splitting the bill for a meal at a restaurant. It's perfectly reasonable to split the bill for an all-you-can-eat buffet with your family, but it would be entirely unacceptable to request that meal in 100 take-away bags and sell it on the street!
Examples
Allowed (sharing):
- Spouse, partner, or children in the same household using your hosted apps under your main login
- Long-term friend or relative casually chipping in for part of the monthly bill, with no public advertisement
Not allowed (reselling):
- Posting "Plex shares" or "ElfHosted slots" on social media, Discord, Telegram, or reseller forums
- Collecting recurring donations, Patreon subscriptions, or "coffee money" in exchange for login details
- Packaging ElfHosted services as part of a commercial bundle, consulting package, or hosted offering for clients
- Managing multiple unrelated accounts or devices on behalf of paying strangers
Enforcement
Violations of this policy breach our Terms of Service and Acceptable Use Policy. We reserve the right to:
- Suspend or terminate services without refund
- Remove or archive associated data immediately
- Blacklist payment methods, accounts, or related domains from future purchases
- Report egregious abuse to upstream providers, payment processors, or relevant authorities
Appeals are considered only for first-time misunderstandings where customers promptly demonstrate compliance. Repeat or intentional resellers are permanently banned.